Millway Dental respects the privacy of every patient and website visitor. This policy explains what personal information we collect, why we collect it, how it is protected, and the choices you have. It covers both this website and the personal health information we hold as your dental care provider.
Last updated: August 17, 2026
Millway Dental is a dental practice located at 3200 Erin Mills Pkwy, Mississauga, Ontario L5L 1W8. You can reach us at (905) 607-4333 or millwaydentaloffice@gmail.com.
As a dental practice in Ontario, we are a health information custodian under the Personal Health Information Protection Act, 2004 (PHIPA), and we follow the record-keeping and privacy standards set by the Royal College of Dental Surgeons of Ontario (RCDSO).
The only information this website asks you for is what you type into the callback request form: your name, phone number, an optional email address, and an optional message. Name and phone number are required so we can call you back; the other two fields are yours to leave blank.
That form is emailed directly to the practice. It is not stored in a website database, and it is not sent to any advertising or marketing service.
This website does not use Google Analytics, Facebook/Meta pixels, tag managers, advertising trackers, or any similar tool, and it does not set tracking cookies of its own. WordPress, the software this site runs on, may set a small number of functional cookies (for example if someone logs in to administer the site). As with any website, our web host keeps standard server logs, which can include IP addresses, for security and troubleshooting.
When you become a patient, we collect the information needed to provide safe, appropriate care and to administer your account. This typically includes your contact details, date of birth, health and dental history, medications and allergies, clinical notes, x-rays and other diagnostic images, treatment records, and dental insurance and billing information.
We do not sell your personal information, and we do not share it for advertising purposes.
We share personal health information only where it is necessary to your care or required by law, including:
Any other disclosure requires your consent, which you may withdraw at any time (subject to legal and record-keeping limits).
Some pages embed content from other companies. When that content loads, those companies may receive your IP address and set their own cookies, under their own privacy policies rather than ours:
Our Facebook and Instagram icons are ordinary links. Nothing is shared with those platforms unless you click through to them.
Dental records are retained for the period required by the RCDSO — at least ten years from the date of the last entry in the record, or ten years from the day a patient turned eighteen, whichever is later. Records are securely destroyed once that period ends. [CONFIRM — practice’s own retention and destruction procedure]
Patient records are kept secure using administrative, physical and technical safeguards appropriate to their sensitivity. Access is limited to staff who need it to do their work, and our team is bound by confidentiality obligations. This website is served over an encrypted HTTPS connection.
Under PHIPA you have the right to:
To make any of these requests, contact us using the details below. If you are not satisfied with our response, you may contact the Information and Privacy Commissioner of Ontario at ipc.on.ca or 1-800-387-0073.
Questions, requests and complaints about privacy can be directed to our Privacy Officer:
[CONFIRM — Privacy Officer name and title]
Millway Dental
3200 Erin Mills Pkwy, Mississauga, ON L5L 1W8
(905) 607-4333
millwaydentaloffice@gmail.com
We may update this policy from time to time. The current version is always published on this page, with the date it last changed shown at the top.
